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La Scala Manager

Location: 380 Weihai Road, Jingan District, 200041
Department: Food & Beverage
Date: 18.07.2019

Key Responsibilities

Scope of Position

  • Manage the daily operations of the outlet functions in accordance with hotel standards
  • Monitor and manage a team of Food & Beverage professionals, provide supervision and professional section, counselling and coaching
  • Provide leadership and direction in the execution and measurement of guest satisfaction to ensure continued growth and profitability
  • Control the requisitioning, storage and careful use of all operating equipment 
  • Handle all guest complaints, requests and inquires on outlet and service
  • Supervise outlets weekly roster and work schedules ensuring that the outlet is adequately staffed to handle the level of business

Work Experience

  • Minimum of 6 years relevant working experience in signature restaurant
  • High standards of professional manner with exceptional communication and presentation skills

 Personal qualities

  • Good communicator
  • Ability to inspire others
  • Passionate/addicted to his job
  • Decision maker
  • Able to delegate and empower others
  • Accountable & committed 
  • Financial skills
  • Entrepreneurial spirit